Returns & Exchanges
At WOUF, we want you to be completely satisfied with your sustainable fashion purchase. If for any reason you are not happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at any authorized collection point.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing